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Shipping and Returns

SHIPPING


You will receive an email from us when your order has been confirmed. Purchased items will be shipped within 10 business days of the order, although most will be shipped within 3 to 4 business days. Please allow up to 3 weeks for your delivery to arrive. If you still have not received your purchase after 3 weeks, please notify help@unlesscollective.com.



RETURNS


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item unless there was a mistake with the order. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


If you have any questions on shipping or how to return your item to us, contact us at: help@unlesscollective.com